JOB RESPONSIBILITIES
- Preparing and serving hot and cold drinks such as coffee, tea and speciality beverages.
- Cleaning and sanitising work areas, utensils and equipment
- Cleaning service and seating areas
- Describing menu items and suggesting products to customers
- Servicing customers and taking orders
- Ordering, receiving and distributing stock supplies
- Receiving and processing customer payments
EXPERIENCE & REQUIREMENTS
Previous experience in a retail or hospitality role such as waiter/waitressing, front of house, coffee shop or cafe is a must.
Alongside some of these more general skill, good Baristas should possess :
- Great communication skills
- A happy, friendly personality
- Customer service skills and knowledge
- High level of attention-to-detail
- Good level of literacy and numeracy
- Enthusiasm to develop the skills and knowledge
- Adaptable to change and willing to embrace new ideas and processes
- Ability to work unsupervised and deliver quality work
- Positive and approachable manner
- Team player qualities
